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General

General AdStage questions - including connecting and syncing accounts

23 articles in this collection
Written by Margo Cleveland, Andrew Villanueva, and Sasha Friedkin

Coming soon - How do I create Custom Conversions?

Use our CSV upload to map custom conversions to your paid campaigns
Written by Margo Cleveland
Updated over a week ago
Connecting Accounts

What do I get with my AdStage 14-day free trial?

Learn the features you get with our 14-day free trial
Written by Andrew Villanueva
Updated over a week ago

How do I connect my Ad Accounts to AdStage?

Follow the easy steps listed below to quickly connect your Ad Accounts.
Written by Andrew Villanueva
Updated over a week ago

How do I connect my Google Analytics account?

Connect Google Analytics in the Accounts page
Written by Andrew Villanueva
Updated over a week ago

I'm receiving an error. How do I reconnect my ad account?

Reconnecting your account into "good" status
Written by Andrew Villanueva
Updated over a week ago

Can I connect multiple Ad Accounts from the same network?

Quickly connect more than one ad account from the same network
Written by Andrew Villanueva
Updated over a week ago

How do I disconnect my ad accounts in AdStage?

Learn how to easily disconnect your ad accounts
Written by Andrew Villanueva
Updated over a week ago

My page is frozen and I can't move about the platform, why?

Sync error disabling you from moving throughout the platform
Written by Margo Cleveland
Updated over a week ago

How do I connect my Facebook Business Manager account instead of my primary personal Facebook account?

Connecting your Facebook Business Manager Account
Written by Andrew Villanueva
Updated over a week ago
Syncing Accounts

I just connected my first ad account, how long does it take?

Initial ad account syncing
Written by Andrew Villanueva
Updated over a week ago

How far back do you sync historical data? Is it different for trialers and paid users?

Historical data
Written by Andrew Villanueva
Updated over a week ago

Can I make campaign changes in the native network?

Making native network campaign changes
Written by Andrew Villanueva
Updated over a week ago

I just made changes to my campaigns, are there any delays before it's pushed live?

AdStage to native platform changes
Written by Andrew Villanueva
Updated over a week ago

How often does AdStage sync fresh data from my ad accounts?

Updating data in AdStage
Written by Andrew Villanueva
Updated over a week ago

How do I check to see when fresh data was last synced to AdStage?

Monitoring your account syncs
Written by Andrew Villanueva
Updated over a week ago
Management

How do I create Account Groups?

Organizing your accounts into Account Groups
Written by Sasha Friedkin
Updated over a week ago

How do I attach a picture to my AdStage profile?

Learn how to update your profile image for your AdStage profile
Written by Andrew Villanueva
Updated over a week ago

How do I add users to my account?

Add more users to your AdStage account
Written by Andrew Villanueva
Updated over a week ago

How do I contact you for additional support?

Contact AdStage support team
Written by Andrew Villanueva
Updated over a week ago

Are there different user permissions such as Admin?

User permissions
Written by Andrew Villanueva
Updated over a week ago

Can I download AdStage?

AdStage is cloud-based
Written by Andrew Villanueva
Updated over a week ago

Can I still run reports and view metrics in the native interfaces?

Adstage works side by side with the native networks
Written by Andrew Villanueva
Updated over a week ago

Is my private data shown to other companies that use AdStage?

Your data is private
Written by Andrew Villanueva
Updated over a week ago