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I can't find my ad account in Automate
I can't find my ad account in Automate
Troubleshooting account selection for Automate tasks
Paul Wicker avatar
Written by Paul Wicker
Updated over a week ago

If you can't find one or more of your ad accounts while setting up a task in Automate, it is likely because that account is set as "invisible" in your AdStage account.

Each time a user other than yourself ads a new ad account, that account will render as invisible for everyone except the person who added it. Follow these steps to check for this and make the account "visible":

Step 1: Navigate to the Accounts page

Step 2: Search for the account you're missing and toggle the in-line visibility switch to "on"

Step 3: Navigate back to Automate and restart the task or refresh the page to see and select your now-visible account

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